If possible, as a workaround, you can open Outlook first or keep Outlook open and then send PDF files as an attachment.Please run this FRST fix to clean up some empty registry entries: Do some tests and see if the issue persists.ģ. Go to File->Options->Add-ins, click “Go…”. Disable all the add-ins in Outlook client to see if there is any difference. Check updates for Adobe Acrobat or PDF-Xchange Editor.Ģ. Regarding to this problem, it is suggested to try the following suggestions:ġ. May I know whether all the devices that can reproduce the behavior on your side are running the same environment? Please provide some tests environment for further check. I have done more tests but cannot reproduce the same behavior. * Kindly Mark and Vote this reply if it helps please, as it will be beneficial to more Community members reading here. We are experiencing the same on Win 10 1809, in our case it happens very randomly when closing PDFs: Faulting application name: AcroRd32.exe, version: 8.
Rick - * Beware of scammers posting fake support numbers here.
Go to File->Office account and capture a screenshot like below: Acrobat Pro DC updated to version 19.010.20098 Photoshop CC 2019 64-bit updated to version 20.0.3.57 Photoshop CC 2018 32-bit updated to version 19.1.7. If the issue persists, please let me know the Outlook version number of affected users. Type: OfficeC2RClient.exe /update user, press Enter. Type: OfficeC2RClient.exe /changesetting Channel=Monthly, press Enter.Ĥ. Type: cd C:\Program Files\Common Files\Microsoft Shared\ClickToRun, press Enter.ģ. Right-click that result and choose “ Run as administrator.”Ģ. Seperti kita tahu Adobe Acrobat ini merupakan salah satu program terbaik dan paling populer yang digunakan oleh orang-orang untuk mengedit dan membuka file PDF.
Hit Start, type “ command,” and you’ll see “ Command Prompt” listed. Adobe Acrobat Pro DC Full Repack Version 2021.001.20155 merupakan salah satu aplikasi PDF multifungsi yang dapat anda gunakan untuk melakukan semua kebutuhan dengan file PDF. In order to help you on this, I suggest you convert your Office 365 ProPlus to the Monthly Channel to see if there is any difference. And now, its connected to the Adobe Document Cloud making it easier than ever to work across computers and mobile devices.
May I know the Outlook version number of the affected users? I have done some tests in my lab and everything works fine for the latest version in Monthly Channel(Version 1903 Build 11425.20228). About: Adobe Acrobat Reader DC software is the free global standard for reliably viewing, printing, and commenting on PDF documents. Could somebody please look into this for me? Thanks! Adobe Reader X error 1602 and why we keep our users in the dark. The issue happens on every computer I've tried, including Version 19.010.20098 ( Other Versions ) Vendor Adobe Category Documents. I've tried using both 32-bit and 64-bit MAPI connectors and even tried repairing mapi32.dll with fixmapi.exe. Once Outlook hangs like this, the only way to open Outlook again is to kill the hung instance in Task Manager.Ĭompletely uninstalling and reinstalling Outlook doesn't fix the issue. If Outlook was not already open prior to generating the email and if the user fails to send it before closing the message window. If the user sends the message as intended, then everything works and Outlook closes itself without any issues. If a user already has Outlook open, it goes back to working normally once the message window is closed. Close the message window without sending the email.ĥ. Outlook opens and an automatically-generated email appears with the PDF attached.Ĥ. Should you still be experiencing problems, call the SARS Contact Centre on 0800 00 SARS (7277).
Open a PDF in PDF-XChange Editor or Adobe Acrobat and try to send it as an email.ģ. Top Tip: When the pop-up message appears advising you to update to the latest version of Adobe AIR, click Yes to make sure you do not have any problems in the future. Here's how I've been able to reproduce thisĢ. A few of my users have been running into an issue where the Office 365 version of Outlook will not close properly if they try to use the email feature in Adobe Acrobat or PDF-XChange Editor. Setup will now terminate.' Even though its a previous version installed.